What field-service operators really think of DispatchNode
Real ratings, pros, cons, and results from HVAC, plumbing, electrical, and other service businesses running DispatchNode AI dispatch and receptionist software.
Rating breakdown
Featured reviews
View all 12 →It answers every after-hours call — we stopped losing weekend jobs
As a 6-tech HVAC shop, missed calls were our biggest leak. DispatchNode's AI receptionist now books emergency jobs at 2am while we sleep.
Runs dispatch for two locations without adding office staff
We scaled from one location to two without hiring a second dispatcher. DispatchNode handles intake and routing for both.
Cut our quote-to-booked time from days to minutes
Homeowners get an instant call back and a booked slot. Our close rate on inbound leads jumped noticeably.
Quotes OSHA-compliant unit counts on the call — no callbacks
The AI calculates how many units an event or job site needs and quotes it live. Our booking process went from three touchpoints to one.
Recurring routes book themselves now
Restaurants call, the AI knows their service interval, and it slots them onto the right route day automatically.
Keeps our NFPA 96 service intervals on track
The AI tracks each kitchen's cleaning frequency and books before they fall out of compliance. Great for retention.
Reviews by industry
“It’s like hiring my first office employee for a fraction of the cost. The AI answers while I work, and I get a clean schedule on my phone.”
See why operators rate DispatchNode 4.8/5
Start with a 14-day free trial, no credit card required. Plans start at $99/mo per location.